Monday, April 28, 2008

Knowledge Sharing as a continous process

Most of the time people see Knowledge Sharing as an overhead activity, completely out of scope, or try to pack it inside of a project or workshop to be done in some days or hours.
Knowledge Sharing should be much more than that, it should be a running maintain activity. If somebody needs something that you know, for the company is better if you expend some minutes explaining that then this person have to look for it, expend a lot of time searching and learning pieces of it in many different places.

Thinking about time expent, some minutes from people who knows are cheaper than many hours from people who doesn’t know and needs to buy this knowledge from nothing.

Thinking about medium term benefits, if you help someone with some expertize you have, this person will do the job better and faster, the results for the company will be better and it will come back to you and everybody soon. If everybody does that, the Synergy makes the benefit much bigger.

Here in Shell it should be considered “Enterprise First” behavior but some managers seems not to see the benefits of it and for the whole company, only worried about their specific “to do’s”, ignoring that everybody are multicultural and multi-knowledge people and maybe me or you know what somebody is looking for.

If you see somebody or something when you can use your knowledge to help, do it. It will be better to everybody! Share your knowledge, build this sharing culture, one day you will need and somebody will be there to give you the directions.

Regards,
Alex

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