Building Knowledge Management Culture

To start my posts in this blog I would like to start to a post published in my Shell Blog that had many comments.

I went to a presentation made by Dr. Klaus North, KM professor and founder of German KM Society, who showed KM and Inteligent companies. The presentation was here in Rio at the Federal University and was there weren't empty seats. At the presentation something interesting that came over was about the KM culture.

Most of the time that we look at KM and learn about KM, in MBA's or reading books, we always see KM in a management point of view, integrated to the business strategy, giving directions to the company, etc but there isn't much talking on how to build this KM culture at the level of people will do the KM happens at the day by day.

Companies can have a great process, tools in place, framework, management support to run KM but if there isn't an Ask - Learn - Share culture, things just don't happen. The question here is how to have this culture built? How to start it? How to onboard the sharing part of this culture at the day by day? Usually people Ask, Learn and then keeps this learning without sharing the knowledge built.

How to start doing that in our local teams? Maybe trying to put it in our GPA's a goal regarding collaboration for 2008? Maybe building a workshop to show the benefits when we have a collaboration environment that enables a leraning company? Maybe both approaches together?

Once we have a Share culture built at the team, it will start contaminating the other teams and this will becomes a company culture. Why dont you try something different today in this direction?

Regards,
Alex Lopes